One&Only Nyungwe House


Lodge (5*)
ETIC silver rating
4.7 / 10
26.4 Kg
Price per night from


One&Only Nyungwe House

Gisakura, 00, NYAMASHEKE, Rwanda [View Map]

0 / 10

One and Only Nyungwe House is set on the edge of the Nyungwe Forest in Rwandas mountainous South West. Part of a working tea plantation- its roots are well-established- yet its offerings are distinctly modern with every comfort you could ever need or desire.HEALTH AND SAFETY UPDATE Thank you for your continued support of OneAndOnly. Based on the Governments decision to lift the travel advisory on the Republic of Rwanda- scheduled commercial flights can now operate with effect from 1st August 2020. We are therefore delighted to announce that OneAndOnly Nyungwe House will start welcoming guests from 1st December 2020. Thank you for your patience and cooperation. We look forward to seeing you soon. When you choose to stay with us- we welcome you with a firm commitment that your health-safety and wellbeing is our utmost priority. Though some experiences may be slightly different during this period -we continue to offer choice- privacy-personalization and showcase the life- energy and heartbeat of our resorts-so you can enjoy an escape with the highest degree of safety. Enhanced Health and Safety- We have always had a robust and comprehensive sanitation programme and this strong foundation allows us to adapt quickly to evolving advice from the World Health Organization and our local health officials. We will continue to monitor their guidelines and adjust our measures with greater visibility to you- our guest. For more information please visit DISCOVER RWANDA FROM THE HEART OF THE JUNGLE Captivating wildlife- dramatic mountain landscapes blanketed with greenery- and our own working tea plantation- see natural wonders flourish at OneandOnly Nyungwe House.



ETIC bronze rating

4.7 / 10

THE ETIC Silver Certification is awarded to ethical and sustainable hotels having a score of at least 4 out of 10.


  • Encouraging guests to bring specific in-kind donations to support the people in a positive way.
  • Students working to complete their two-year education for a certificate in tourism and hospitality
  • Buying locally to promote employment and to provide business opportunities that benefit the local communities the most.
  • Reducing the amount of waste produced and managing it responsibly.
  • Community effort of building wells in the village and have provided and electricity connection to the primary school.
  • Reading books and getting access to Zanzibar communities for free to promote literacy and learning for all ages.
Carbon per night*: 26.4
CO2 per night*: 32.6
CH4 per night*: 0
N2O per night*: 0.06
Energy per night*: 0.02
View Details About How It Is Calculated


I. Environment (4.8)
1.1. Conserving Resources 4.8
1.1.1. Environment Friendly 4.6
1.1.2. Consumable Goods 5.2
1.1.3. Energy Conservation 5
1.1.4. Water Conservation 4.7
1.2. Reducing Pollution 4.7
1.2.1. GHG 4.6
1.2.2. Waste Water 4.2
1.2.3. Waste Management 4.9
1.2.4. Harmful Substances 5
1.2.5. Minimize Polution 4.9
1.3. Conserving Biodiversity, Ecosytems and Landscapes 4.8
1.3.1. Wildlife Species 5.4
1.3.2. Wildlife Captivity 4.5
1.3.3. Landscaping 5.1
1.3.4. Biodiversity Conservation 4.3
1.3.5. Interaction with wildlife 5
II. Social (4.7)
2.1. Fair Trade 4.9
2.1.1. Community Development 5.4
2.1.2. Local Development 5.3
2.1.3. Fair Trade 4.1
2.1.4. Support Local Entrepreneurs 4.9
2.1.5. Respect Local Communities 5
2.2. Labour Rights 4.8
2.2.1. Exploitation Harassment 4.8
2.2.2. Equal Opportunity 5.3
2.2.3. Labour Rights 4.5
2.3. Services 4.3
2.3.1. Community Services 4.4
2.3.2. Local Services 4.2
III. Culture & Site Protection (4.8)
3.1. Cultural Visits and Promotions 5.4
3.1.1. Culture Visits 5.4
3.2. Historical Artefacts 4
3.2.1. Historical Artefacts 3
3.3. Protection of Sites 5.2
3.3.1. Protection of Sites 2.4
3.4. Incorporation of Culture 4.9
3.4.1. Incorporation of Culture 3.3
IV. Sustainable Managment (4.7)
4.1. Sustainable Management System 4.7
4.1.1. Sustainable Mgmt System 4.4
4.1.2. Health & Safety 5.4
4.1.3. Legal Compliance 4.7
4.1.4. Employee Training 4.4
4.1.5. Customer Experience 4
4.1.6. Accuracy of Promotional Materials 5.3
4.2. Buildings and Infrastructure 4.9
4.2.1. Buildings & Infrastructure Compliance 4.8
4.2.2. Cultural Surroundings 4.7
4.2.3. Buildings & Infrastructure Practices Materials 5.3
4.3. Adaptive Incorporation 4.6
4.3.1. Access For Persons With Special Needs 4.1
4.3.2. Natural Surroundings 5.4
4.3.3. Reporting And Communication 4.5



main amenties

Daily housekeeping, 22 smoke-free guestrooms, Laundry service, Fitness center, Restaurant and bar/lounge, Free WiFi and free parking , Outdoor pool, Airport pick-up service, Spa services, 24-hour front desk, Business center, Air conditioning, Meeting room

what's around


food and drink

24-hour room service, Bar/lounge, Restaurant

things to do

Hiking/biking trails nearby, Outdoor pool, Mountain biking nearby, Spa services on site, Fitness facilities


24-hour front desk, Laundry facilities, Luggage storage, Concierge services, Dry cleaning/laundry service


Picnic area

languages spoken

French, English

working away

Business center, One meeting room

home comforts

Coffee/tea maker, Minibar, Air conditioning

things to enjoy

Fireplace, Balcony or patio

freshen up

Private bathroom, Shower only, Hair dryer



be entertained

TV, Satellite TV channels

stay connected

Free WiFi


In-room safe, Daily housekeeping

Payment types at the property



Questions & Answers

Yes, One&Only Nyungwe House does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
Yes, there's free self parking.
Yes, there's an outdoor pool.
Sorry, pets aren't allowed.
You can check in from 1 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
Yes, there's an onsite restaurant.
Yes, a shuttle from the airport to the hotel is available. The charge is USD 350 per vehicle.

Year Most Recent Renovation: 0000

: Check-out time is 11 AM, Rwanda may have travel restrictions in place, including self-quarantine, due to COVID-19., This hotel has 22 rooms, Credit card, debit card, or cash deposit required for incidental charges, Check-in time 1 PM-anytime, Minimum check-in age is 18, Government-issued photo ID may be required

Travelling with others: Free WiFi in rooms, No cribs (infant beds), Pets not allowed, Free WiFi in public areas, Children (9 years old and younger) not allowed

Transportation: Free self parking on site, Smoke-free property

All inclusive: All-inclusive room rates at One&Only Nyungwe House are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). nGratuities and taxesTaxes are included. nFood and beveragesAll buffet and à la carte meals, snacks, and non-alcoholic beverages included24-hour room servicenActivities and facilities/equipmentLand activitiesFitness facilitiesnEntertainmentOnsite entertainment and activitiesOnsite live performancesnNot includedPremium food itemsPremium and/or non-domestic beveragesAlcoholic beveragesAirport transfersChildcareLaundry/dry cleaning servicesOffsite toursGratuities

Spa: Guests can pamper themselves by indulging in the onsite spa services.

Awards and affiliations:

Also known as: One&Only Nyungwe House Gisakura, One&Only Nyungwe House All-inclusive property Gisakura, Gisakura One&Only Nyungwe House All-inclusive property, One&Only Nyungwe House Hotel Gisakura, One&Only Nyungwe House All-inclusive property, One&Only Nyungwe House Nyungwe Forest Reserve, One&Only Nyungwe House Hotel, All-inclusive property One&Only Nyungwe House, All-inclusive property One&Only Nyungwe House Gisakura, One Only Nyungwe House, One&Only Nyungwe House All-inclusive property, One&Only Nyungwe House Gisakura, One Only Nyungwe House

Policies: This property does not have elevators. Guests can rest easy knowing there"s a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.Contactless check-in and contactless check-out are available.Enhanced food service safety measures are in place.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.For transfers, guests must contact the property before arrival at the number on the booking confirmation. This property accepts credit cards. Cash is not accepted.

Mandatory Fees: Optional extrasAirport shuttle service is offered for an extra charge of USD 350 per vehicle


Landmarks arround

  • None

Transports arround

  • Airport pick-up service


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