Grand Hotel


Hotel (4*)
ETIC gold rating
8.4 / 10
20.3 Kg
Price per night from


Grand Hotel

FRUNZE STREET, 428, None [View Map]

8.8 / 10

242 Google reviews

Renovated this year, Grand Hotel is one of the best hotels in Bishkek. It represents a  perfect combination of a special style and traditions of quality. The Hotel is decorated in the classical Baroque style and will please those who favour classics. The Hotel staff is fluent both in Russian and English and will gladly assist you in satisfying your needs.Grand Hotel is situated in the central part of Bishkek city at the intersection of Frunze and Shevchenko streets.Our Hotel meets the international requirements for Four Stars hotels, combining luxury of a hotel and home coziness. It will satisfy both tourists and businessmen.The bar located in the hotel complex is a pleasant place for meetings and rest. Delicious and splendid dishes of both European and National cuisine will satisfy a gourmet. Your meal on the summer terrace outdoors, at a table by the fountain, will be even more pleasant



ETIC gold rating

8.4 / 10

THE ETIC Gold Certification is awarded to ethical and sustainable hotels having a score of at least 8 out of 10.


CORPORATE SOCIAL RESPONSBILITY & SUSTAINABILITY At the Grand Hôtel, we respect the privacy and personal integrity of our guests. We are genuine in what we do and proud of our way of doing it. The Grand Hôtel supports the 10 principles of the UN Global Compact; read our Communication on Progress (COP). We also support and respect internationally recognised human rights. We are a sound, reliable company that takes a long-term perspective to our work. This Code was developed and adopted by the Board of Directors to ensure that our operations live up to our social, environmental and ethical responsibility. CODE OF CONDUCT WORKING CONDITIONS The Grand Hôtel complies with current labour and employment laws, which also govern working hours. No individual, whether employee or manager, should fe [more...]

Carbon per night*: 20.3
CO2 per night*: 23.9
CH4 per night*: 0
N2O per night*: 0.04
Energy per night*: 0.05
View Details About How It Is Calculated


I. Environment (9.3)
1.1. Conserving Resources 8.2
1.1.1. Environment Friendly 8.2
1.1.2. Consumable Goods 8.2
1.1.3. Energy Conservation 8.2
1.1.4. Water Conservation 8.2
1.2. Reducing Pollution 9.8
1.2.1. GHG 9.8
1.2.2. Waste Water 9.9
1.2.3. Waste Management 9.6
1.2.4. Harmful Substances 10
1.2.5. Minimize Polution 9.8
1.3. Conserving Biodiversity, Ecosytems and Landscapes 9.8
1.3.1. Wildlife Species 9.8
1.3.2. Wildlife Captivity 9.8
1.3.3. Landscaping 10
1.3.4. Biodiversity Conservation 9.8
1.3.5. Interaction with wildlife 9.8
II. Social (8.2)
2.1. Fair Trade 8.2
2.1.1. Community Development 8.2
2.1.2. Local Development 8.2
2.1.3. Fair Trade 8.2
2.1.4. Support Local Entrepreneurs 8.2
2.1.5. Respect Local Communities 8.2
2.2. Labour Rights 8.2
2.2.1. Exploitation Harassment 8.2
2.2.2. Equal Opportunity 8.2
2.2.3. Labour Rights 8.2
2.3. Services 8.2
2.3.1. Community Services 8.2
2.3.2. Local Services 8.2
III. Culture & Site Protection (8.2)
3.1. Cultural Visits and Promotions 8.2
3.1.1. Culture Visits 8.2
3.2. Historical Artefacts 8.2
3.2.1. Historical Artefacts 3.1
3.3. Protection of Sites 8.2
3.3.1. Protection of Sites 3
3.4. Incorporation of Culture 8.2
3.4.1. Incorporation of Culture 2.6
IV. Sustainable Managment (8.2)
4.1. Sustainable Management System 8.2
4.1.1. Sustainable Mgmt System 8.2
4.1.2. Health & Safety 8.2
4.1.3. Legal Compliance 8.2
4.1.4. Employee Training 8.2
4.1.5. Customer Experience 8.2
4.1.6. Accuracy of Promotional Materials 8.2
4.2. Buildings and Infrastructure 8.2
4.2.1. Buildings & Infrastructure Compliance 8.2
4.2.2. Cultural Surroundings 8.2
4.2.3. Buildings & Infrastructure Practices Materials 8.2
4.3. Adaptive Incorporation 8.2
4.3.1. Access For Persons With Special Needs 8.2
4.3.2. Natural Surroundings 8.2
4.3.3. Reporting And Communication 8.2




main amenties

24-hour fitness center, Daily housekeeping, Laundry service, Air conditioning, Airport shuttle, Free WiFi , Breakfast available, Conference space, 64 smoke-free guestrooms, 24-hour business center, 24-hour front desk, Car rentals on site, Restaurant and bar/lounge

what's around

In Old Town, Main Market Square - 3 min walk, Wawel Castle - 15 min walk, Oskar Schindler Factory - 35 min walk, Cloth Hall - 3 min walk, St. Marys Basilica - 4 min walk, Krakow Barbican - 6 min walk, Dragons Den - 17 min walk

food and drink

Free bottled water

things to do

Golfing nearby, Scuba diving nearby, 24-hour fitness facilities, Bicycle rentals nearby


Laundry facilities, 24-hour front desk, Luggage storage, Tours/ticket assistance, Dry cleaning/laundry service, Concierge services




Wheelchair-accessible path of travel, Wheelchair-accessible public restroom, Wheelchair-accessible concierge desk, Wheelchair-accessible meeting spaces/business center, In-room accessibility, Wheelchair-accessible path to lift, Wheelchair-accessible registration desk, Wheelchair-accessible on-site restaurant

languages spoken

Polish, Ukrainian, English, Russian

working away

Conference space size (meters) - 158, Conference space size (feet) - 1701, 24-hour business center, Number of meeting rooms - 8, Conference space

home comforts

Bathrobes, Air conditioning, Iron/ironing board (on request), Slippers, Minibar

sleep well

Pillow menu

freshen up

Hair dryer, Bathtub only, Free toiletries


Time From: 18:00:00


Time To: 11:00:00

be entertained


stay connected

Phone, Desk, Free WiFi


Daily housekeeping, In-room safe (laptop compatible)

Payment types at the property



Questions & Answers

Yes, Grand Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
Yes, pets are welcome, with a limit of 2 per room. There's a charge of PLN 80 per pet, per night. Service animals are exempt from fees.
You can check in from 4:00 PM - 4:00 AM. Check-out time is noon. Express check-in and check-out are available.
Yes, there's an onsite restaurant.
Yes, an airport shuttle is available. The charge is PLN 90 per vehicle one-way.

Year Built: 2005

Year Most Recent Renovation: 2012

: Check-out time is noon, Check-in time 4:00 PM-4:00 AM, Poland may have travel restrictions in place, including self-quarantine, due to COVID-19., Express check-in/out, Government-issued photo ID may be required, Minimum check-in age is 18, This hotel has 64 rooms, Credit card, debit card, or cash deposit required for incidental charges

Travelling with others: Free WiFi in public areas, 2 per room, Free WiFi in rooms, Pets allowed *

Transportation: Cash, Smoke-free property, Airport shuttle (available 24 hours) *

Also known as: Grand Hotel Hotel Krakow, Grand Krakow, Grand Hotel Hotel, Grand Hotel Krakow, Grand Hotel Krakow

Policies: Guests can rest easy knowing there"s a smoke detector and a security system on site. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.For transfers, guests must contact the property before arrival at the number on the booking confirmation. This property accepts credit cards, debit cards, and cash.

Mandatory Fees: Optional extrasParking is available nearby and costs PLN 90 per dayBuffet breakfast is offered for an extra charge of PLN 90 per person (approximately)Pets are allowed for an extra charge of PLN 80 per pet, per nightService animals exempt from feesAirport shuttle service is offered for an extra charge of PLN 90 per vehicle (one-way)


Landmarks arround

  • In Old Town
  • Main Market Square - 3 min walk
  • Wawel Castle - 15 min walk
  • Oskar Schindler Factory - 35 min walk
  • Cloth Hall - 3 min walk
  • St. Marys Basilica - 4 min walk
  • Krakow Barbican - 6 min walk
  • Dragons Den - 17 min walk

Transports arround

  • John Paul II - Balice Airport (KRK) - 27 min drive
  • Krakow Glowny Station - 19 min walk
  • Krakow Lobzow Station - 14 min drive
  • Wieliczka Station - 16 min drive
  • Airport shuttle (surcharge)


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