Hotel (5*)
ETIC bronze rating
7 / 10
24.3 Kg
Price per night from


Camino Real

Business hotels


9.4 / 10

2,849 Google reviews

The Hotel Camino Real is situated 12 minutes by car from the international airport Viru Viru in a residential zone of Santa Cruz and a few minutes from the cultural, commercial and business areas. The rooms are decorated in tropical style (1 king size bed or 2 twin beds) and arranged with bath and balcony. The hotel is equipped with restaurants, business centers, a pool, a Spa and offers a service of luxury.



ETIC silver rating

7 / 10

THE ETIC Bronze Certification is awarded to ethical and sustainable hotels having a score of at least 6 out of 10.


The history of our corporation begins in 1959 with the opening of The Westin Camino Real. We have earned a strong position in the national hotel market ever since thanks to our deep knowledge in the hospitality business and by focusing on values such as customer satisfaction. 30 years later, Hotel Del patio was born, followed by Hotel Camino Real Tikal two years later. We had by then extensive experience in servicing hundreds of guests on a daily basis. This helped us to continue to grow to the point of becoming the biggest hotel corporation in Guatemala. In 1997, our family got bigger with the Holiday Inn Hotel and in 2010 with the Camino Real Antigua Hotel. We currently have three worldwide renowned international franchises: The Westin Camino Real Guatemala, Holiday Inn Guatemala and Bes [more...]

Carbon per night*: 24.3
CO2 per night*: 20.4
CH4 per night*: 0
N2O per night*: 0
Energy per night*: 0.01
View Details About How It Is Calculated


I. Environment (7)
1.1. Conserving Resources 7
1.1.1. Environment Friendly 7
1.1.2. Consumable Goods 7
1.1.3. Energy Conservation 7
1.1.4. Water Conservation 7
1.2. Reducing Pollution 7
1.2.1. GHG 7
1.2.2. Waste Water 7
1.2.3. Waste Management 7
1.2.4. Harmful Substances 7
1.2.5. Minimize Polution 7
1.3. Conserving Biodiversity, Ecosytems and Landscapes 7
1.3.1. Wildlife Species 7
1.3.2. Wildlife Captivity 7
1.3.3. Landscaping 7
1.3.4. Biodiversity Conservation 7
1.3.5. Interaction with wildlife 7
II. Social (7)
2.1. Fair Trade 7
2.1.1. Community Development 7
2.1.2. Local Development 7
2.1.3. Fair Trade 7
2.1.4. Support Local Entrepreneurs 7
2.1.5. Respect Local Communities 7
2.2. Labour Rights 7
2.2.1. Exploitation Harassment 7
2.2.2. Equal Opportunity 7
2.2.3. Labour Rights 7
2.3. Services 7
2.3.1. Community Services 7
2.3.2. Local Services 7
III. Culture & Site Protection (7)
3.1. Cultural Visits and Promotions 7
3.1.1. Culture Visits 7
3.2. Historical Artefacts 7
3.2.1. Historical Artefacts 3.8
3.3. Protection of Sites 7
3.3.1. Protection of Sites 3.7
3.4. Incorporation of Culture 7
3.4.1. Incorporation of Culture 3.7
IV. Sustainable Managment (7)
4.1. Sustainable Management System 7
4.1.1. Sustainable Mgmt System 7
4.1.2. Health & Safety 7
4.1.3. Legal Compliance 7
4.1.4. Employee Training 7
4.1.5. Customer Experience 7
4.1.6. Accuracy of Promotional Materials 7
4.2. Buildings and Infrastructure 7
4.2.1. Buildings & Infrastructure Compliance 7
4.2.2. Cultural Surroundings 7
4.2.3. Buildings & Infrastructure Practices Materials 7
4.3. Adaptive Incorporation 7
4.3.1. Access For Persons With Special Needs 7
4.3.2. Natural Surroundings 7
4.3.3. Reporting And Communication 7




main amenties

Daily housekeeping, In-room childcare, 712 smoke-free guestrooms, Valet parking, 24-hour fitness center, 24-hour front desk, Free WiFi and free parking , Conference center, Breakfast available, Garden, Terrace, 6 restaurants and bar/lounge, Outdoor pool

what's around

In Reforma, Auditorio Nacional - 29 min walk, Castillo de Chapultepec - 15 min walk, Parque Zoologico de Chapultepec - 24 min walk, Museo de Arte Moderno - 9 min walk, Tamayo Museum of Contemporary Art - 11 min walk, Autodromo Hermanos Rodriguez - 7.6 mi / 12.2 km

food and drink

Buffet breakfast daily (surcharge), 2 coffee shops/cafés, 24-hour room service, 6 restaurants, Bar/lounge

things to do

Pool umbrellas, Outdoor pool, Fitness facilities, Pool sun loungers, 24-hour fitness facilities


24-hour front desk, Dry cleaning/laundry service, Porter/bellhop, Luggage storage, Free newspapers in lobby, Laundry facilities, Wedding services, Concierge services


Year Built - 1968, Number of buildings/towers - 1, ATM/banking, Elevator, Terrace, Garden


Accessible bathroom, Wheelchair-accessible parking, Wheelchair-accessible path of travel, Roll-in shower, Wheelchair-accessible path to lift, In-room accessibility, Wheelchair-accessible pool, Wheelchair-accessible registration desk

languages spoken

English, Spanish

taking the kids?

In-room childcare (surcharge)

working away

Business center, Conference center, Number of meeting rooms - 22

home comforts

In-room climate control (air conditioning), Minibar, Iron/ironing board

sleep well

Blackout drapes/curtains

freshen up

Rainfall showerhead, Private bathroom, Free toiletries, Hair dryer, Shower only


Time From: 14:00:00


Time To: 12:00:00

be entertained

Pay movies, 50-inch plasma TV, Cable TV channels

stay connected

Desk, Free WiFi


In-room safe, Daily housekeeping

Payment types at the property



Questions & Answers

Yes, Camino Real Polanco Mexico does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
Yes, there's free self parking.
Yes, there's an outdoor pool.
Sorry, pets and service animals aren't allowed.
You can check in from 3:00 PM - anytime. Check-out time is 1 PM. Express check-out is available.
Yes, there are 6 onsite restaurants, featuring international cuisine. Nearby restaurants include Fogoncito (4-min walk), Las Mercedes (4-min walk), and Pan Comido (4-min walk).
Recommended spots to visit include Museo de Arte Moderno (9-min walk) and Tamayo Museum of Contemporary Art (11-min walk), along with Castillo de Chapultepec (15-min walk) and Parque Zoologico de Chapultepec (1.2 mi).

Year Built: 1999

Year Most Recent Renovation: 2012

: Government-issued photo ID may be required, Credit card, debit card, or cash deposit required for incidental charges, This hotel is arranged over 6 floors, Minimum check-in age is 18, This hotel has 712 rooms, Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19., Express check-out, Check-in time 3:00 PM-anytime, Check-out time is 1 PM

Travelling with others: Babysitting/childcare *, Free WiFi in public areas (3-device limit), "Up to 2 children (11 years old and younger) stay free when occupying the parent or guardians room, using existing bedding ", Free WiFi in rooms (3-device limit), No pets or service animals allowed

Transportation: Free self parking on site, Smoke-free property, Valet parking * on site

Dining: La Huerta - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open 24 hours. nToken - Onsite coffee shop. Open select days. nMorimoto - Onsite restaurant. Open daily. nCafé Tamayo - Onsite coffee shop. Open daily. nBar Blue Lounge - Onsite bar. Open daily.

Also known as: Camino Real Polanco Mexico Hotel, Camino Real Hotel Polanco Mexico, Camino Real Polanco Mexico, Camino Real Polanco Mexico Hotel, Camino Real Polanco Mexico Hotel Mexico City, Camino Real Polanco Mexico Mexico City

Policies: Only registered guests are allowed in the guestrooms. Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision. Parking height restrictions apply. Guests can rest easy knowing there"s a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.This property accepts credit cards. Cash is not accepted.

Mandatory Fees: Optional extrasCovered valet parking costs MXN 125 per nightBuffet breakfast is offered for an extra charge of MXN 424 for adults and MXN 225 for children (approximately)Babysitting/childcare is available for an extra charge


Landmarks arround

  • In Reforma
  • Auditorio Nacional - 29 min walk
  • Castillo de Chapultepec - 15 min walk
  • Parque Zoologico de Chapultepec - 24 min walk
  • Museo de Arte Moderno - 9 min walk
  • Tamayo Museum of Contemporary Art - 11 min walk
  • Autodromo Hermanos Rodriguez - 7.6 mi / 12.2 km

Transports arround

  • Mexico City Intl. Airport (MEX) - 29 min drive
  • Toluca
  • Estado de Mexico (TLC-Toluca Intl.) - 56 min drive
  • Mexico City Buenavista Station - 5 min drive
  • Mexico City Fortuna Station - 7 min drive
  • Tlalnepantla de Baz Station - 13 min drive
  • Chapultepec Station - 16 min walk
  • Sevilla Station - 18 min walk
  • Polanco Station - 19 min walk


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